All Stationary & Floral details MUST be confirmed & locked in 6 weeks prior to Event.
Late changes will incur a minimum $100 fee due to supplier & grower deadlines as orders are made approx. 1 month prior to event. No major changes can be made to content & quality.
Small changes can be made however only to items such as buttonholes, corsages etc.
given at reasonable notice.

Flower Varieties: As fresh flowers are a living product, there may be occasions where a particular flower may be unavailable. Whilst every effort is made to source the product sometimes we are unable to use a particular flower, in which case we reserve the right to use a similar flower in  place of one previously chosen. All flowers are subject to availability & stringent quality checks.
Some flower colours are determined by the sun, salinity and rain therefore Etc. Event Styling cannot guarantee specific colours; we do however endeavor to provide all clients with exactly what you have ordered.
Notice will be given in changes in variations up until the day before your event.

Signage & Stationary: We require all seating plan, guest names & further information 6 weeks prior to your event in order to carryout printing/writing of  signage & stationary.
No major changes can be made after we have provided you with document proofs prior to commencing printing.
We supply the client with proofs of all stationary & signage, to then be signed off by the Client (in writing) before we commence printing/writing.
These designs may be altered, however with sufficient notice, or we may not be able to carryout your order in time for the event.

Please ensure spelling is accurate when providing seating plan & guest names to us, as this is the document we go by for all relevant writing. 
Any errors in spelling are not liable with Etc. Event Styling. and may incur additional fees for re-printing. Please also check your supplied proofs.

­Printing/ Signage Rush Fee: Some suppliers allow a 'rush fee' if a re-print is required or your order is submitted up to 10 days prior to your event date. This will incur an additional fee of minimum $80, and may also require extra charges for express shipping to ensure your prints and signage arrive in time.
Please notify us if you wish to proceed with a 'rush job' on your printing, signage and/or stationary to allow you additional proofing time.
This is subject to availability and varies from each supplier.

Please be mindful no product is ordered by Etc. Event Styling prior to receiving your deposit.
Late deposit payments cannot be guaranteed specific products for your event due to freight & production times. Some items are ordered internationally and custom-made and therefore take time. Sufficient notice/payment is required.

Quotes & Invoices valid for 21 days from date of submission. Your booking is not considered secured until both invoice is signed and deposit is paid.

As we have waiting lists during peak event season, In order to be fair to all clients we do not accept any major cancellations or alterations to invoiced products/services.

RSVPs: We acknowledge there may be changes to your guest numbers as your RSVP date approaches and so we are lenient to these amendments so long as this information is provided to us 6 weeks prior to your event. 
Other alterations, quantity reductions or cancellations of items/ products can not be made and can not be refunded. Please ensure you are 100% satisfied with the products and/or services as listed in your invoice document when signing and making your deposit to secure your booking.

Cancelling after deposit paid: In the event of booking cancellation; payments may be refunded minus deposit if cancelling 8 months prior to original (first) event date.
Deposits are non-refundable upon accepting/ signing your booking.

Cancelling after deposit & further payments made: Cancellations 7 months prior to your original (first) event date will receive a 50% reimbursement (minus the deposit), whilst cancellations between 6 months-and your event (original and/or new postponed date) will not be allegeable for any payment reimbursement.

­Cancellation admin fee: Upon your written notice of intent to cancel your booking with us after your deposit and/or second instalment payment are made; an admin fee of $250 +GST will be issued and is payable immediately along with your signed copy of new invoice to confirm your booking cancelation.

­Change of mind after cancellation: We do not accept change of mind if you wish you re-book us after your written intent and confirmation of cancellation.
This is due to our client waiting list, limited availability during event season and admin work involved ss well as giving our suppliers a fair opportunity to re-book any items that have been cancelled on your part. Please be 100% certain of your wish to cancel before writing to us with your intent.

­Cancelling after one or more postponements: In the event in which you'd like to cancel your booking with us after one or more postponements have been requested and made; refunds of deposits will not be allegeable, whilst refunds of other payments may be allegeable according to number of months notice given from your original (first) wedding date, in line with our cancellation policy as per above.

Date change: In the event of a date change, Etc. Event Styling will allow your booking to be moved to another desired date with a full credit note of your wedding booking amount, valid for 12 months.
This is however subject to our service availability, and product availability and may be granted given sufficient notice. If unavailability of our services occurs; deposits can not be refunded and our cancelation policy is enforced according to the number of months notice given. For Postponement guidelines due to Covid-19, please see below.

Natural disasters: In the event that a natural disaster, unforeseen circumstance, act of God or extreme weather conditions prevents the event from going ahead, no refund (of any amount that has been paid. Full amount and/or deposit) will be made.
This includes, but is not limited to: Fire, Bush fire, Flooding, Storm damage, Wind damage, Earthquakes, Tsunamis, Landslides, Volcanic eruptions, Atypical cyclonic storms, Pandemic, State of Emergency, Travel bans and other extraordinary natural phenomenon.
If in doubt, we advise seeking wedding insurance independently from your preferred insurance broker.

Government restriction: ­Under the circumstance where Government guidance/authority is given to limit and/or suspend events and social gatherings we will adhere to these guidelines by law and reserve the right to not proceed with your event with any, if not all, booked products, hire or services. In these circumstances where we reserve the right to cancel your event booking after recommendations to postpone, we will not put our team or staff or families in jeopardy to their health and safety and no refunds of any payments made towards your booking will be issued upon doing so.
When applicable, you will receive recommendations to postpone your booking in guidance with Government regulations and given a cut-off date/time in which to make your decision by.
Failure to postpone your event by the deadline will see a forfeit in your booking and a forfeit in all funds already paid towards that booking.

­In the event of fines issued for not complying with Government regulations with the added recommendation from us, Etc. Event Styling and any third party or individuals associated with Etc. Event Styling will not be liable to pay any issued fines and these will be passed on to the Client who holds sole responsibility for their own event, attendees , and individually sourced labour, contractors, vendors and suppliers.

Other venues and suppliers who do not wish to comply with Government regulations, will not be associated with by Etc. Event Styling. We strongly urge you to advise your suppliers/ venue/ contractors to to adhere to the Government regulations and laws. Their decision to not comply with these laws, will have no sway or affect on Etc. Event Styling's decision to adhere to them, as stated above.

Please ensure you are 100% satisfied with the products and services that we have listed to you as indicated in your invoice document.
We are a collaborative business which regularly subcontracts complimenting businesses and hire to successfully design and run your event.
Any cancellation of styling, floral or hire items will result in a forfeit in deposits made on your behalf to secure outsourced/subcontracted products and/or services if you wish to make a significant change or alteration to any of the products and/or services as listed in your invoice document.
When your deposit is made to Etc. Event Styling, a portion of this is passed on to a third party in order to secure outsourced or custom made products and/or services for your wedding day.

In the event of a date change, Etc. Event Styling will allow your booking to be moved to another desired date within 12months of original first wedding date with a full credit note of your wedding booking amount, valid for 12 months.
This is however subject to our service availability, and product availability and may be granted given sufficient notice of no less than 3 months out from your original wedding date.
If unavailability of our services occurs; deposits, second instalment payments & final payments may not be refunded and our cancelation policy is enforced according to the number of months notice given.

­Choosing a new date for all vendors: When choosing a new date that is available for all your vendors, we recommend setting up a 'Doodle' calendar which each of your suppliers can easily highlight their availability at your invitation. Link here: www.doodle.com

Postponement decision deadline: Notice of your wish to postpone your event must be given, in writing to Etc. Event Styling no less than 2 weeks (14 days) prior to your planned event date.
Special circumstances for less notice given will be granted, in line with Government announcements & snap lockdown decisions (by law) only.

­Covid Rules & Postponement Responsibility: It is the responsibility of the Client to keep up to date with Victorian rules and restrictions regarding density limits to your chosen venue, mask wearing guidelines and dance floor rules etc etc. Etc. Event Styling may keep in contact with you on this topic but it it the sole responsibility of the client to be informed and ultimately make the decision to postpone their event by the date deadline given by Etc. Event Styling. We suggest the Client communicates with their venue and DHHS on the current rules and restrictions.

­Snap lockdowns/ event cancellation liabilities: In the event of a Government snap-lockdown or restrictions announced where your wedding cannot proceed due to guest numbers within the square metre rules and venue density capacities; The cancellation policy (as above) will be inforced. You may arrange to postpone your event to another available date, however no funds will be reimbursed and the client will be liable for replacement of costs to products which cannot be reused/ replaced/ refunded such as perishable items, Flowers, sub-hired items, cutlery, crockery, printed signage & stationary, and linens etc. The replacement cost of these items will be billed to the client upon a new event date arranged.

­Grounds for Postponement: Postponing your event will only be considered due to density limits to your venue's square metre rules, capacity caps issued by the Government and rules surrounding public gatherings and gatherings for religious purposes and weddings during the announcement times from the Government.
Postponing your event due to Dance-floor rules or Mask-wearing rules does not mean your event cannot go ahead and therefore may result in the cancellation policy being enforced and funds held without reimbursement.
Choosing to postpone your event due to change of mind, and not due to the current Government restrictions that will directly impact your event date may also result in the cancellation policy being enforced and funds held without reimbursement.

Deciding on a new date deadline: Notice of your new decided event date must be made in writing 2 weeks (14 days) from your decision to postpone. Unless granted special extention circumstances by Etc. Event Styling for a longer period of time.

Postponing your event again (more than once): In the circumstance in which you are required to postpone your event for a second, third, fourth time and so on (in guidance with our above postponing terms and conditions) your event booking deposit and/or payment/s may be held and carried over to your new booking date, subject to our availability. Within 12 months of your first original wedding date.
Availability of dates will be issued to you, failure to proceed with an available recommended date may see you forfeit your booking with us and any funds already paid towards that booking in guidance with our cancellations policies.

Cancelling your decision to postpone: Cancellation of your decision to postpone due to change of mind (or change in Government restrictions) to revert back to your original event date and plans will not be allowed once you have notified Etc. Event Styling of your initial decision to postpone in writing.
Due to perishable stock, hired items, printed signage and stationary requiring
reorganising/re-selling (to minimise the replacement costs to the Client for their future booking date)/ freight/ ordering timelines.
Please be 100% certain on your decision to postpone.

Etc. Event Styling responsibilities: Once the Client has made the decision to postpone their event date and notified Etc. Event Styling in writing within the 14 days timeline; We will endeavour to do all in our power to minimise the financial cost and loss to all clients by liaising closely with our subcontractors and suppliers and promoting on-sell of perishable items to the public and events industry. Whilst we will do our absolute best to be a voice for our clients & minimise any extra financial costs associated with reorganising another event date, this is not a guarantee and will depend on individual circumstances/ supplier & subcontractor terms and conditions/ event dates/ timelines/ freight.

Please ensure you are 100% satisfied with the products and services that we have listed to provide to you as indicated above.
Any cancellation of styling, floral or hire items may result in a forfeit in deposits made on your behalf to secure outsourced/subcontracted products and/or services if you wish to make a significant change or alteration to any of the products and/or services as listed above in your invoice. When your deposit is made to Etc. Event Styling, a portion of this is likely to be passed on to a third party in order to secure outsourced or custom made products and/or services for your wedding day.

We are not responsible for any damages or stains obtained to sub-hired linen, any material or fashion wear in regards to water on flowers, colour transfer or pulls in material associated with the miss-use of flowers, props and/or hired items.

Etc. Event Styling is not liable for personal or venue damages and/or injuries sustained by
miss-use of props, hired items, candles or Flowers. Liability falls with the hirer/client.

We are not responsible for injuries or damages sustained as a result of broken glass or materials, moving furniture or any other hired items.

All hired linen for DIY events will be supplied dry-cleaned, pressed or ironed.

Etc. Event Styling reserve the right to photograph your event during Set-up & Dismantle times only, unless given client permission to do so during the event for portfolio purposes, advertising & media relations.

Due to privacy act, we do not photograph you or your guests without written permission from yourself first. Copies of our photographs may be supplied to you after the event for personal use only. 

Etc. Event Styling reserve the right to share photographs of your event online and on social media after the event has commenced only, and with full vendor credit. Privacy of your and your guests is fully respected.

Etc. Event Styling reserve the right to use the photographs for printed advertising material, with full vendor credit.
Photographs supplied and used by your Photographer is with written permission only.
T&C’s of your Photographer will be fully adhered to on behalf on Etc. Event Styling.

Photographs may not be used by client for advertising or media relations without permission from Etc. Event styling.

Etc. Event Styling requires a signed & dated copy of your invoice by the Client to state they have read and accept the terms & conditions and the supplied products/services as listed in their invoice document.

Etc. Event Styling fully commit to supplying, designing, setting up and packing down all items and services as listed in your invoice document with the utmost respect to contributing vendors, all guests on the property and venue owners and staff.

­Etc. Event Styling reserves the right to change these terms and conditions without notice.